At ZopicloneAustralia24.com, we are committed to maintaining premium quality standards by sourcing and delivering our products from secure, regulated environments. Due to the sensitive nature of our items, we are generally unable to issue refunds once orders have been dispatched from our facility. However, exceptions may be made under specific circumstances. Each refund request is carefully assessed on a case-by-case basis. If you wish to check if your order qualifies for a refund, please contact our customer support team.
If you believe the quality of your medication is compromised, or if any items are missing or damaged upon delivery, we require confirmation before processing a return. It is the responsibility of the customer to ensure that all order details—especially the shipping address—are accurate at the time of purchase. Unfortunately, we cannot offer refunds for orders placed with incorrect customer information.
You may be eligible for a refund or replacement in the following situations:
To ensure we can assist you effectively, any issues must be reported within 24 hours of receiving your order. You may reach out via email or our contact form with detailed information about the issue.Customers are advised not to use any damaged, incomplete, or defective items if they intend to request a refund or return.
If a return is approved, the items must be sent back within 7 days of delivery. Our customer support team will assist in arranging the return through our courier partners and initiate an investigation as needed.
Have a project or an idea you’d like to collaborate with Us? Let’s get in touch!
